There may be various reasons why an order cannot be placed on account. Here are a few examples:
- You are not yet of legal age.
- You are not resident in Switzerland or the Principality of Liechtenstein.
- We cannot find you at the address you have provided.
- Your personal account limit is insufficient at this time.
- You are in arrears with your payments.
- You would like to use a c/o address.
Please note that we are unable to provide information by telephone for data protection reasons.